- Provide customers with accurate information about the company's products, services and payments.
- Actively seeking new sales by executing appointed strategies and instructions.
- Comply with laws, rules, company policies, and procedures as required.
- Understand thoroughly the Bank's products whilst ensuring that customers are always presented accurate information.
- Responding to any customer queries via email, SMS and phone
- Provide an excellent customer experience.
- Work closely with other Bank departments, especially Payments and Collections, to ensure transparent and efficient interaction.
- Support additional customer service inquiries.
- Promote a positive working environment.
- Perform other tasks as assigned.
- Involvement in production of Sales reports.
- Involvement in training and mentoring of other team members.
- Assist in documentation of the team's Operational Procedures.
- Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures.
- Execute ad hoc tasks as may be requested by the Head of New Markets.
- Excellent command of English and German languages (both written and spoken).
- Demonstrable experience in sales of financial products.
- Experience in customer on-boarding and documentation verification processes.
- Excellent communication skills with a results-driven approach.
- Attention to detail, initiative and high working standards.
- Team player with a customer-oriented approach
- Ability to work independently.
- Good knowledge of Microsoft Office tools (especially EXCEL).
-
Mental Health Support Officers
9 hours ago
Konnekt Malta Full timeOur client, a well-established Company within the Care industry, is searching for professionals to join their operation. The selected candidates will work closely with individuals requiring specialized care, conducting in-depth assessments, creating tailored care plans, and foste ...
-
Multilingual Worldwide MaltaOur client is looking for enthusiastic and motivated Greek-speaking Customer Support Agents to join their growing team Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you · Yo ...
-
Multilingual Worldwide MaltaOur client is looking for enthusiastic and motivated German-speaking Customer Support Agents to join their growing team Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you · Y ...
-
Multilingual Worldwide MaltaOur client is looking for enthusiastic and motivated Hungarian-speaking Customer Support Agents to join their growing team Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you ...
-
Multilingual Worldwide MaltaOur client is looking for enthusiastic and motivated Arabic-speaking Customer Support Agents to join their growing team Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you · Y ...
-
Multilingual Worldwide MaltaOur client is looking for enthusiastic and motivated Greek-speaking Customer Support Agents to join their growing team Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you · Yo ...
-
Multilingual Worldwide MaltaOur client is looking for enthusiastic and motivated Polish-speaking Customer Support Agents to join their growing team Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you · Y ...
-
Multilingual Worldwide MaltaOur client is looking for enthusiastic and motivated Italian-speaking Customer Support Agents to join their growing team Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you · ...
-
Legal Admin Assistant
1 day ago
Konnekt Malta Island Full timeA client of ours specialising in the Legal sector is currently looking to onboard a Legal Admin Assistant to join their team of professionals: · Duties: · - Providing administrative support to lawyers and enhancing office effectiveness · - Coordinating client billing process, i ...
-
Accounts and Administration Officer
1 day ago
Konnekt Malta Full timeOur client in the Information Technology Industry is looking to recruit an Accounts and Administration Officer to join their team. · Responsibilities: · Handle internal and external orders including reconciliations of expenses · Manage deposit settlements · Liaising with exte ...
-
FRONTEX Administrative Assistant
6 days ago
Konnekt Malta Full timeKonnekt forms part of a consortium handling temporary employment for a EU Agency in Poland. The consortium is formed by EMCS, HRK, & Konnekt. By applying for this role, you consent to share your information with the consortium partners. · We are looking for Polish-based Administr ...
-
EU QA Coordinator
1 week ago
Konnekt Malta Full timeWe are looking for an EU QA Coordinator to support the Head of EU QA/RA/PV in running of day-to-day tasks and supporting in the harmonization of EU processes within the company's subsidiaries. · Responsibilities: · Coordinate responses required for the efficient functioning of th ...
-
FRONTEX Interim Statistician
1 week ago
Konnekt Malta OTHERKonnekt forms part of a consortium handling temporary employment for an EU Agency in Poland. The consortium is formed by EMCS, HRK, & Konnekt. By applying for this role, you consent to share your information with the consortium partners. · We are looking for a Polish-based Statis ...
-
Public Health Medical Officer
5 days ago
Head Medical Malta Island Full timeHead Medical have a rare opportunity for a Public Health Registrar with the Ministry of Health located in Malta. You will work as part of the Environmental Health Directorate of the Department for Health Regulations. · Experience the Maltese Village Fiesta · Work with a supportiv ...
-
Front Office Clerk
9 hours ago
Konnekt Malta Full timeA well established client of ours operating in the Maritime industry is searching for a Front Office Clerk to join their organisation. The chosen candidate will be responsible for providing administrative support to ensure efficient operation of the office. · Responsibilities: · ...
-
Electrical Support Technician
5 days ago
Konnekt Malta Full timeA client of ours operating in the end-to-end engineering solutions industry is in search of a Electrical Support Technician. · They are after an individual with a passion for tech and eager to grow his career with a fast-paced company. This is an exciting opportunity for someone ...
-
Personal Assistant to the CEO
1 day ago
Konnekt Malta Full timeOur client, a Group of companies, are looking to recruit a Personal Assistant to support the CEO. The chosen candidate will be responsible for the below: · Efficiently managing the CEO's schedule, communications, and various administrative tasks; · Scheduling appointments, meet ...
-
Treasury Payments Officer
1 week ago
Konnekt Malta Full timeOur client in the Transportation and Shipping Industry are looking to recruit a Treasury Payments Officer to join their team. · Responsibilities: · Supporting weekly payment cycles through the system or banking portals · Tracking payments · Supporting with daily liquidity and ...
-
Office Manager
1 day ago
Calamatta Cuschieri Investment Services Ltd Malta Island Full timeJob vacancy: Office Manager · Reference: CCMT05022 · CC Finance Group is a privately held Fintech Group that operates in Investment Services, Fund Administration, Online Investing, and Payments. With roots dating back to 1972, the Group today is evolving at a fast pace whilst kee ...
-
Part-Time Receptionist
3 days ago
Konnekt Malta Full timeWe are looking for a friendly and organised Part-Time Receptionist to join our team. As the first point of contact for our company, the ideal candidate will have excellent communication skills and a professional demeanor. This is a part-time position (Tuesdays & Thursdays), with ...
German-speaking Customer Support Officer to Malta - Multilingual Worldwide
Description
About our client:
Our client is committed to values that lead to good work With our client, you will not only be part of something, but you will also add something Discover how you can make an impact, build yourself an exciting new career while working in a multinational environment. Our clients' "career opportunities" are endless regardless of your background/skills, their company goal is to provide the best "customer service" in class but also in a challenging workplace where individuals feel empowered to reach their personal best and thrive. Explore a culture of collaboration, growth, and originality supported by appropriate resources where everyone matters. Along with a great office environment, you will have the opportunity to explore Malta and all the varied experiences Malta has to offer
Position Description:
The Customer Service Officer will report directly to the German Team Leader and will be part of a team that is responsible for handling sales including customer on-boarding, customer service queries and working alongside the collections team.
Main areas of responsibility:
Other responsibilities may include:
Skills and Experience:
About Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain and many more with businesses from all over the world.
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.
