- Handle customer inquiries and resolve issues via phone, email, and live chat.
- Provide accurate information about our products, services, and policies.
- Collaborate with other departments to address customer concerns and escalate complex issues when necessary.
- Maintain a high level of professionalism and customer satisfaction at all times.
- Keep detailed records of customer interactions and transactions.
- Fluent in English (both written and verbal).
- Previous customer service experience is required.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize workload effectively.
- Strong problem-solving abilities and attention to detail.
- Tech-savvy with a good understanding of computer systems and software.
- Competitive salary and performance-based bonuses.
- Comprehensive training and ongoing support.
- Opportunity for career growth and advancement.
- Friendly and inclusive work environment.
- Employee benefits package, including health insurance and retirement plans.
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Investments Advisor
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Commissions Administrator
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Client Relationship Manager
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English Speaker Customer Support Advisor - Valletta, Malta - Cross Border Talents
Description
Customer Service Advisor - Fluent English Speaker
Location: On-site (Company Headquarters)
About Us:
We are hiring for a leading Financial services company in Malta, English speakers Customer Support advisors. The company aim is shaping the future with groundbreaking solutions. We believe in delivering exceptional customer experiences, and we are looking for passionate individuals to join our dynamic team.
Position Overview:
We are currently seeking a Customer Service Advisor with fluent English language skills to join our customer support team. This role involves providing top-notch assistance to our global clientele, ensuring their needs are met promptly and efficiently.
Key Responsibilities:
Qualifications:
What We Offer:
How to Apply:
If you are passionate about providing exceptional customer service and have a fluent level of English, we would love to hear from you Please submit your resume.
