- Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
- Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
- Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
- Maximise room occupancy at best rates and use upselling techniques to promote hotel services and facilities
- Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
- Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
- Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
- Maintain good communication and working relationships with all hotel departments
- Monitor staffing levels to meet cover business demands
- Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
- Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
- Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
- Act in accordance with policies and procedures when working with front of house equipment and property management systems What are we looking for?
- Previous supervisory experience in Front Office within the hotel/leisure/retail
- High level of IT proficiency
- High level of commercial awareness and sales capabilities
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Commitment to delivering a high level of customer service
- Ability to work under pressure
- Excellent grooming standards
- Flexibility to respond to a variety of work situations
- Ability to work on your own and as part of a team What will it be like to work for Hilton?
-
Management Accounts Officer
Found in: beBee S2 MT - 2 days ago
Alf Mizzi & Sons Marsa, Malta Full timeWe are currently looking to recruit a Management Accounts Officer with our Accounts Department on a full-time basis. · JOB DESCRIPTION · - Maintaining up to date records on both Accounts Payables and Receivables, · - Assist in the preparation of monthly management accounts, · - ...
-
Quality Management Officer
Found in: Manatal GBL S2 T2 - 1 week ago
Quad Consultancy Birżebbuġa, MaltaIndustry: Pharma · Location: Malta · Basis: Full time · Remuneration: Salary + Benefits · Main Duties: · Ensure compliance and adherence to Company policies and procedures, quality standards, H&S regulations as well as relevant US, EU and international GMP requirements for pharma ...
-
Night Auditor
Found in: beBee S2 MT - 2 days ago
Hilton Malta St. Julians, Malta Full timeA vacancy has arisen for the position of Night Auditor on a part-timebasis to complement our Front Office team. · Under the direction of the Front Office Manager and the supervision · of the Night Manager, the Night Auditor will operate and ensure the · hotel end of day closure. ...
-
IT Support Officer
Found in: beBee S2 MT - 6 days ago
Gauselmann Saint Julian's, Malta Full timeWe are one of the leading international sports betting providers and are a constantly expanding company in the entertainment industry. · We are the perfect team for you to join. We are constantly expanding and are involved in a fast-moving environment. We are open-minded and beli ...
-
Food and Beverage Attendant
Found in: beBee S2 MT - 2 days ago
Hilton Malta St. Julians, Malta Full timeWe are currently looking for Full Time Food and Beverage Attendants to work mainly within our Executive Lounge area. This position falls within the Front Office department reporting directly to the Executive Lounge Manager.Working with our Hilton Honors and Executive guests, the ...
-
Head of Marketing
Found in: beBee S2 MT - 2 days ago
Betting Connections Saint Julian's, Malta Full timeOn behalf of our Client, we are looking for a Head of Marketing who will lead the marketing activities for their profitable iGaming business, supporting the success of multiple online casino brands. · Tasks · - Setup, manage and develop high performing marketing teams across mul ...
-
Events Executive
Found in: beBee S2 MT - 3 days ago
IRIS THAUMAS San Ġiljan, Malta Full timeWe are looking for an Events Executive to join our client's dynamic team. The selected candidate will be liaising with their existing clients and prospective customers and coordinating the event including catering and administration. S/he must also attend fairs. This position inc ...
-
Human Resources
Found in: Manatal GBL S2 T2 - 6 days ago
Atrium HR Consulting Ltd Sliema, MaltaHuman Resources & Training Officer (Malta) · This is an on site role in Malta · Our client is a prestigious hospital in Malta. They are seeking a Human Resources & Training Officer to organise and plan staff training, ensuring that employees receive the correct development and tr ...
-
Account Manager
Found in: beBee S2 MT - 2 days ago
IRIS THAUMAS San Ġiljan, Malta Full time· We are looking for a Customer Relation Agent with B2B and B2C experience to create long-term, trusting relationships with our client's customers. The Customer Relation Agent's role is to oversee and build a portfolio of customers, develop new business from existing clients and ...
-
Beauty Clinic Manager
Found in: beBee S2 MT - 5 days ago
Cavlamer Paris Tas-Sliema, Malta Full timeWe are looking for a dynamic and experienced Beauty Clinic Manager (Focused Calling) to lead our team for our office in Sliema, focusing on calls, scheduling appointments and providing information to clients about our services. · ...
-
Financial Controller
Found in: beBee S2 MT - 16 hours ago
BroadWing Sliema, Malta Full timeJob Description · Company Introduction Our client is a leading operator in the hospitality industry. · Job Responsibilities and Duties · - Plan and execute financial duties and projects of the company; · - Develop hotel financial policies and procedures in line with the group s ...
-
teach in malta
Found in: beBee S2 MT - 6 days ago
EF Language Travel Ltd. St.Julians / Sliema, MaltaJob SummaryMore about the Teaching Role · In this role you will plan, prepare and deliver the EF academic program through structured and interactive lessons and ensure a high level of customer service and student satisfaction. Your key tasks will consist of, but not be limited to ...
-
Swedish Retention Agent
Found in: beBee S2 MT - 2 days ago
Job Solutions Gżira, Malta Full timeA business development company, specializing in lead generation, sales, and customer support is looking for a vibrant, eager, and focused on the result Swedish Speaking Conversion (Sales) and Retention Agent with B2B and B2C experience, who will be responsible particularly for de ...
-
Assistant Manager
Found in: Manatal GBL S2 T2 - 1 week ago
Triskel Consulting San Ġwann, MaltaOverview of the position · The primary purpose of this role is to play an integral and vital part in the smooth running of the Client Administration, enabling the Malta team to provide an efficient, professional service to the clients and entities under management. · Responsibil ...
-
Assistant Compliance Manager
Found in: beBee S2 MT - 16 hours ago
GRS Recruitment Ta' Xbiex, Malta Full timeA leading Investment firm is searching for an Assistant Compliance Manager to join their team in Malta. You will assist the Compliance Officer and MLRO in maintaining and developing a compliance culture with all legislation and regulations applicable to the Company. The ideal can ...
-
Head of Product
Found in: beBee S2 MT - 2 days ago
IT Jobs Worldwide Ta' Xbiex, MaltaHead of Product (Mobile) to a leading iGaming company in Malta · Our client is one of the market leaders in iGaming, offering online gaming products in several markets, both through their own gaming sites as well as several partner brands. · We are looking for a passionate and ex ...
-
Mobile Apps Architect for a leading iGaming company in Malta
Found in: beBee S2 MT - 2 days ago
IT Jobs Worldwide Ta' Xbiex, MaltaMobile Architect to a leading iGaming company in Malta · Our client is one of the market leaders in iGaming, offering online gaming products in several markets, both through their own gaming sites as well as several partner brands. · They are now seeking an experienced Architect ...
-
Senior Data DevOps Engineer
Found in: beBee S2 MT - 5 days ago
Betsson Group Ta' Xbiex, Malta Full timeCompany · Betsson Group is a company that offers a number of online gambling products, such as casino, poker, bingo, sports betting and scratch cards through more than 20 online gaming brands including Betsson, Betsafe and NordicBet. Betsson Group is wholly owned by Betsson AB wh ...
-
Senior Data Engineer
Found in: beBee S2 MT - 2 days ago
Betsson Group Ta' Xbiex, Malta Full timeCompany · Betsson Group is a company that offers a number of online gambling products, such as casino, poker, bingo, sports betting and scratch cards through more than 20 online gaming brands including Betsson, Betsafe and NordicBet. Betsson Group is wholly owned by Betsson AB wh ...
-
Engineering Manager
Found in: beBee S2 MT - 16 hours ago
Betsson Group Ta' Xbiex, Malta Full timeCompany · Betsson Group is a company that offers a number of online gambling products, such as casino, poker, bingo, sports betting and scratch cards through more than 20 online gaming brands including Betsson, Betsafe and NordicBet. Betsson Group is wholly owned by Betsson AB wh ...
Assistant Front Office Manager - Saint Julian's, Malta - Hilton
Description
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.
What will I be doing?
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.
An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its .Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all