- At arbejde selvstændigt med højt tempo
- Komme med kreative løsninger, når det er nødvendigt
- Følge virksomhedens retningslinjer i forhold til rÃ¥dgivning for kunderne
- At repræsentere kunden i alle kundekontakter
- Daglige ansvarsområder vil omfatte kommunikation med kunder via e-mail, telefon samt chat.
- At Kommunikere med kunderne på respektfuld måde, både skriftligt såvel som mundtligt
- Opbygning og vedligeholdelse af relationer med eksisterende og nye kunder – og det vigtigste er at skabe tillid til kunderne.
- Identificer og rapporter forbedringsområder i henhold til virksomhedens procedurer
- Hjælpe vores kunder med alle deres forespørgsler.
- RÃ¥dgivning af brug af virksomhedens tjenester og spil.
- Rådgivning af spillere om spilværktøjer og handle proaktivt på spillerens spilmønstre
- Opfølgning af kundesager, når det er nødvendigt
- Hjælp til oversættelse, hvis det er nødvendigt
- Online erfaring i support/kundeservice
- Erfaring med at hjælpe kunderne via e-mail, telefon og chat
- Hurtig på tasterne ifht. at yde kunderne en god og hurtig service
- Fremragende skriftlige og verbale kommunikationsfærdigheder
- Flydende på engelsk og dansk
- Samarbejdsvillig og problemløser
- Tidligere erfaring i iGaming eller stor interesse for sports- eller kasinospil ( er et plus)
- Fleksibel og villig til at arbejde dag- og aftenskift
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Senior Affiliate Manager to an iGaming client in Malta
Found in: beBee S2 MT - 1 day ago
Multilingual Worldwide MaltaOur iGaming client is looking for a Senior Affiliate Manager who'd like to join the affiliate team of a profitable iGaming business, supporting the success of multiple online casino brands operating across Europe, Canada, New Zealand and LATAM. · Reporting to and working together ...
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Danish-speaking Collections Officer to online banking client in Malta
Found in: beBee S2 MT - 10 hours ago
Nordic Jobs Sliema, MaltaDanish-speaking Collections Officer · Our client is committed to values that lead to good work With our client, you will not only be part of something, but you will also add something Discover how you can make an impact, build yourself an exciting new career while working in a mu ...
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Turkish-speaking Account Manager to finance client in Malta
Found in: beBee S2 MT - 4 days ago
Multilingual Worldwide MaltaOur client is the destination for experienced, determinate and ambitious sales professionals seeking a rewarding career and lifestyle. They are an outsourcing company specializing in the management of strategic activities such as financial services and client relations. · Job des ...
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Junior Corporate Lawyer
Found in: beBee S2 MT - 5 days ago
GRS Recruitment St. Julians,, Malta Full timeA leading boutique legal firm is looking for an experienced Junior Corporate Lawyer to join their team in Malta. The role will encompass a range of duties, including preparing contracts and liaising with multiple authorities. The ideal candidate will hold a Law degree and a warra ...
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Corporate Lawyer
Found in: beBee S2 MT - 2 days ago
GRS Recruitment St. Julians,, Malta Full timeA leading boutique legal firm is looking for a Corporate Lawyer to join their team in Malta. The ideal candidate, who will be reporting to the Head of Legal, should have an analytical mind, possess strong written and verbal communication skills and willing to work within a dynami ...
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Swedish Retention Agent
Found in: beBee S2 MT - 2 days ago
Job Solutions Gżira, Malta Full timeA business development company, specializing in lead generation, sales, and customer support is looking for a vibrant, eager, and focused on the result Swedish Speaking Conversion (Sales) and Retention Agent with B2B and B2C experience, who will be responsible particularly for de ...
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Investment Advisor
Found in: beBee S2 MT - 3 days ago
GRS Recruitment Ta' Xbiex, Malta Full timeA leading Investment firm is searching for an Investment Advisor to join their team in Malta. Your primary role will be resident within the client management team where you will be responsible for a number of Discretionary, Advisory and Execution-Only clients. The ideal candidate ...
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Human Resources
Found in: Manatal GBL S2 T2 - 6 days ago
Atrium HR Consulting Ltd Sliema, MaltaHuman Resources & Training Officer (Malta) · This is an on site role in Malta · Our client is a prestigious hospital in Malta. They are seeking a Human Resources & Training Officer to organise and plan staff training, ensuring that employees receive the correct development and tr ...
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Oracle with Oracle Forms and PL SQL Developer
Found in: beBee S2 MT - 4 days ago
Nexus Jobs Limited La Valette, Malta Full timeJob Description About the Job Oracle with Oracle Forms and PL SQL Developer - Financial Services - Malta Our Client is specialist software company developing software for the insurance sector. They are currently looking to recruit an Oracle Developer with at least 2 to 5 years co ...
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Client Services Specialist
Found in: beBee S2 MT - 4 days ago
WTW Floriana, Malta Full timeThe Role · CLIENT SERVICE SPECIALIST · An exciting opportunity has become available for a Client Services Specialist with a focus on Accounting to join our Malta based captive management team. This is a fantastic opportunity for the right candidate to contribute to growth in an ...
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Financial Accountant
Found in: Manatal GBL S2 T2 - 1 week ago
Talent Voyager Valletta, MaltaJob Title: Financial Accountant · Location: Valletta, Malta (Hybrid role) · We ae seeking a Financial Accountant to join our client's team in Malta. As a leading provider in the payment industry, they are dedicated to fostering an environment of innovation and excellence. This ro ...
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Client Accountant
Found in: beBee S2 MT - 2 days ago
GRS Recruitment Valletta, Malta Full timeOn behalf of our client a trustee provider specialising in legal, corporate, and accounting services GRS is currently seeking to recruit a Client Accountant to join their accounting department in Malta. In this role, you will be responsible for managing Tax, management accounts, ...
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Client Services Specialist
Found in: beBee S2 MT - 3 days ago
Willis Towers Watson Floriana, Malta Full timeJob Description · The Role · CLIENT SERVICE SPECIALIST · An exciting opportunity has become available for a Client Services Specialist with a focus on Accounting to join our Malta based captive management team. This is a fantastic opportunity for the right candidate to contribut ...
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Regulatory Advisor
Found in: beBee S2 MT - 2 days ago
GRS Recruitment Valletta, Malta Full timeOur client a distinguished Legal practice in Malta now have an exciting opportunity for a Financial Crime Regulatory Advisor to form part of their Legal team. Our client has grown and adapted itself over the years to meet the changing needs of the international business and legal ...
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Compliance Administrator
Found in: beBee S2 MT - 1 day ago
GRS Recruitment Ta' Xbiex, Malta Full timeA leading Investment firm is searching for a Compliance Administrator to join their team in Malta. You will report to the Head of Operations and your main focus will be to provide administrative support across various teams within the Company, including Operations, Compliance and ...
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Technical Support
Found in: Manatal GBL S2 T2 - 2 days ago
Cross Border Talents Valletta, Malta· Job Title: Technical Support Officer - Client Relations · Location: Valletta, Malta · Employment Type: Full Time · Company Overview:Cross Border Talents is a leading recruitment agency, specializing in connecting talented professionals with top companies across borders. We are ...
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Secretary
Found in: beBee S2 MT - 3 days ago
GRS Recruitment Valletta, Malta Full timeA leading Legal & Corporate Service Providing firm is searching for a Maltese speaking Secretary to join their team in Malta. This is a varied role covering reception and administration duties. The perfect candidate will be educated to A Level standard, be fluent in Maltese and E ...
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Junior Finance and Legal Administrator
Found in: beBee S2 MT - 2 days ago
JobMatchingPartner Msida, Malta Full timeOur client is a successful iGaming company which is among the fastest growing in Malta. In order to strengthen its Administrative team they have entrusted us with recruiting a Junior Finance and Legal Administrator. · Role & Responsibilities: · - Assisting with monthly preparati ...
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Senior Tax Executive
Found in: beBee S2 MT - 5 days ago
GRS Recruitment St Julians, Malta Full timeA medium sized Accounting & Advisory firm, with a young and dynamic team is looking for a Senior Tax Executive to join their tax department in Malta. The selected candidate will be required to work without supervision as much as possible after being provided with the necessary tr ...
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Medical Sales Executive, Malta, Visa Sponsorship
Found in: beBee S2 MT - 2 days ago
Skills Provision Ltd Gzira, Malta Full timeA highly respected Scientific and Medical organisation in Malta require the services of a new Sales Executive. · Interested parties are urged to apply at the earliest opportunity, for this excellent employment opportunity. · For applicants outside the European Union, Visa sponsor ...
Danish-speaking Customer Support to a casino client in Malta - Sliema, Malta - Nordic Jobs
Found in: beBee S2 MT - 6 days ago
Description
Vi er på udkig efter en dansktalende Kundesupport specialist til vores spændende mulighed i iGaming industrien på Malta Har du erfaring med kundesupport? Er du klar til at opleve noget spændende og få international erfaring? Dette er din mulighed
Om jobbet:
At være kundeservicespecialist hos vores kunde betyder at være en del af ambitionen om at blive den bedste kundeservice i branchen.
Som kundeservicespecialist bør du være i stand til:
Som kundeservicespecialist vil du være den, som de danske kunder vil kontakte i første omgang. Det betyder, at du vil rÃ¥dgive og forstÃ¥ deres problemer fra deres perspektiv, samtidig vil du have omfattende viden om systemer og flere mÃ¥der at løse kundens problemer
Ansvar
Da du vil være den første der håndterer kundens problemer og forstår dem ud fra deres perspektiv, ønsker vi, at du videresender din feedback til deres produkt- og teknologiafdeling, således at de konstant kan forbedre platformen på en måde så den afspejler kundens perspektiv.
Kompetencer
Om os:
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