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Qormi

    German Speaker Airline Agent in Qormi - Cross Border Talents

    Cross Border Talents
    Cross Border Talents Qormi, Malta

    1 week ago

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    Description

    Cross Border Talents is hiring an Airline agent for the German market in Qormi, Malta for one of our clients

    The Airline Support Agent will be mainly assisting customers over the phone with every query related to any service the business provides.

    Who are we looking for?

    We are looking for Support Agents to join one of our sections in the airline industry. Ideal candidates will be given full training and will be assisting customers via phone, social media, chatbox, and emails. The section offers growth in different areas and provides opportunities to those who are willing to learn.

    This position is available on 40 hour-week basis. It is ideal for those candidates who are looking for stability and career growth.

    Requirements:

    • German C1 level + English B2
    • required to be local in Qormi or close
    • Highschool diploma;
    • EU nationality;
    • Good communication, writing and listening skills are particularly important in this role;
    • A can-do attitude and the ability to work on your initiative with limited supervision;
    • Computer literate, preferably in possession of an ECDL certificate;
    • Previous experience in any customer care role is a must.
    • Flexible to be rostered from Monday to Sunday
    • We offer various opportunities to those who are looking for stability and career growth. All employees are rewarded with incentives and bonuses throughout the year and they can be part of a development program to broaden their careers.

    Benefits:

    • Schedule Monday to Sunday 8am to 8pm (rotational 8 hours shifts; 5 days a week; 2 days off)
    • Base salary that will increase during the year
    • Language Allowance
    • KPI Performance Bonus
    • Full Training
    • Basic Health insurance- following 6 months of employment
    • Career Progression opportunities
    • Mobile schemes
    • Gym packages included
    • In-house canteen serving different healthy food at affordable prices
    • Monthly events
    • Free on-site parking
    • Staff discounts in over 50 local businesses

    If you are interested just apply and enjoy this beautiful country



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