Food & Beverage Supervisor - North of Malta - The Xara Collection

Description

The Xara Palace in Malta is looking for a Restaurant Supervisor to join their fantastic and dynamic Food & Beverage team on a full-time basis.

The impact you'll make:

Breakfast, lunch, or dinner, the best meals aren't just made by our brilliant chefs. They're made even more memorable by the great service our guests enjoy. Under the general guidance and supervision of the Food & Beverage Manager and Restaurant Manager, you will assist in the day-to-day running of our Trattoria AD1530 restaurant ensuring that members and guests receive the highest standard of service and hospitality making their dining experience a memorable one.

Duties and Responsibilities:

• You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience
  
• With the ability to motivate staff, communicate effectively and take control of a situation, the successful candidate must lead by example, and assist, promote and support the continuous development of the restaurant's operations;
  
• The selected candidate will also be expected to assist the Outlet Manager in ensuring compliance with the Food and Beverage standard operating procedures and deliver on-the-job and mandatory training as per Xara policies and procedures;
  
• Regular guests are known and greeted accordingly using their name;
  
• Ensure good working knowledge of food and wine. Be able to make recommendations;
  
• Up-sell and maximize sales revenue whenever and wherever possible;
  
• Handle any guest complaints or problems promptly and ensure that all resolved/unresolved incidents are reported to the Outlet Manager;
  
• Act on your responsibilities for Health and Safety at work;
  
• Keeping records of all staff training and schedules.
  
  Requirements:
  • Previous hotel experience in a 3/4 star hotel property is desired but not essential;
    
  • Previous Food and Beverage experience is essential;
    
  • Previous experience in a high volume/fast-paced environment;
    
  • Fluent English and excellent communication skills;
    
  • Micros Experience would be preferable;
    
  • A team-player attitude;
    
  • A warm, people-oriented demeanour.