beBee background
Professionals
>
Żejtun
Harkesh Dhankar

Harkesh Dhankar

Business Service Support and BR Manager

Customer Service / Support

Żejtun, Iż-Żejtun

Social

About Harkesh Dhankar:

Results-driven professional with over 5 years of experience in customer service, adept at building strong relationships with clients and resolving issues efficiently. 

Seeking to leverage my communication skills and client-friendly approach as a Customer Success Manager. 

Proven ability to engage with customers from diverse backgrounds and cultures, manage crises effectively, and prioritize customer satisfaction. 

Strong track record of delivering high-quality service and exceeding customer expectations. 

I am eager to apply my expertise in customer relations to establish meaningful relationships with investment managers and their fund distributors, ensuring their needs are met and exceeded.

Experience

AJet Signs Malta – March 2024 to Present

Customer Relationship and Billing Specialist.

Profile: Manage and nurture customer relationships to ensure satisfaction and loyalty. Handle billing inquiries.

 

BT Global Business Services PVT. LTD. – Gurugram, September 2021 to Dec 2023 as a Customer Support & Sales Advisor.

Profile – Identifying potential customers and creating a database of leads. Meeting customers and understanding their needs and requirements - Demonstrating the product or service to customers and providing relevant information.

 

 

WebHelp India Pvt. Ltd. – Gurugram, October 2020 to September 2021 as a Contact Support Centre & Sales Associate.

Profile - Closing sales deals and following up with customers to ensure satisfaction - Maintaining customer relationships to generate repeat business and referrals - Analyzing sales data and generating reports to monitor sales performance. 

 

 

Concentrix – Gurugram, September 2019 to October 2020 as Customer Support & Sales Advisor. 

Profile – Handled and upsell over 600 AT&T Telecom USA based customer queries each month.  Identifying potential customers and creating a database of leads. Meeting customers and understanding their needs and requirements - Demonstrating the product or service to customers and providing relevant information.

 

 

Education

M.A. English - Swami Vivekanand University - Sagar (M.P.) 2019.

B.A. (Pass) - Swami Vivekanand University - Sagar (M.P.) 2017.

 

Professionals in the same Customer Service / Support sector as Harkesh Dhankar

Professionals from different sectors near Żejtun, Iż-Żejtun

Jobs near Żejtun, Iż-Żejtun

  • Outreach Recruitment Agency

    Luxury Hotel Night Receptionist Position

    22 hours ago

    Outreach Recruitment Agency Sliema

    Outreach Recruitment Agency is seeking a highly skilled and professional Night Receptionist to join their luxury hotel team in Sliema, Malta. · We are looking for an individual who can deliver exceptional guest service, ensure smooth hotel operations during overnight shifts, and ...

  • Quad Consultancy

    Senior Financial Accountant - Malta

    2 days ago

    Quad Consultancy Birkirkara

    Job Summary: · We are seeking a skilled Senior Financial Accountant to join our team at Quad Consultancy in Malta. This is a full-time opportunity that offers a competitive salary and benefits package. · About the Role: · The successful candidate will be responsible for preparing ...

  • DFK Malta Ltd

    Digital Media Sales Expert

    2 days ago

    DFK Malta Ltd Birkirkara

    About the Client · ">DFK Malta Ltd is an online news portal dedicated to providing in-depth insights into investment migration, wealth management, real estate, and lifestyle. · Job Description: · ">This sales executive role involves promoting and selling advertising and sponsorsh ...