- Providing 1st line support to all users
- Help in maintaining user rights and permissions
- Creating & maintaining induction training documentation
- Assisting in defining & gathering requirements for new projects as assigned, and once implemented help creating UATs and testing deliverables, ensuring that these are in line with requirements
- Assisting the IT Project Manager in working with business teams to define and implement timely solutions to business problems
- Participating in knowledge transfer activities
- Assisting the IT Project Manager in any ad hoc needs and/or projects as assigned
Requirements - Minimum of 1 year of relevant experience in the role or similar
- Have an understanding of ERP Solutions and respective processes
- Have a strong capacity in preparing and writing reports
- Have experience in testing methodologies and test case creation, maintenance and execution/verification
- Be able to successfully facilitate remote and face to face client meetings/training
- Knowledge of Microsoft Dynamics will be considered as a great assetEducation and Experience
- Qualification in ITBenefits
- Car cash allowance
- Mobile allowance
- Health Insurance
- Employee referral Scheme
- Employee discounts
- Monthly treats
- Weekly breakfast
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Software Business Analyst - Malta - Konnekt
Description
Our client, a large industry player in Malta is looking to recruit a Junior Business Analyst to join the team.
Main Duties and Responsibilities: