- Helping internal and external customers,
- Contacting other departments when there is an issue to be solved,
- Keeping customer request queues as low as possible,
- Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations),
- Handling customer request queues assigned accordingly to workload,
- Having a high knowledge of products offered by the company,
- Attending team meetings and activities,
- Taking over in the absence of their Line Manager,
- Escalating Technical Issues
- Responsible for the Emergency Procedure;
- Chat and Email quality assurance;
- Analyzing any promotion before its launched;
- Responsible for the Banned procedure.
- Graduation of high school or post-secondary school
- Work experience preferably at least one year
- Skills - strong communication skills; knowledge of Internet related software
- Fluency in German both written and spoken
- Gym/Fitness monthly allowance
- Fruits and drinks in the office
- Medical Insurance
- Team building events and outings
- Discretionary annual performance bonus
- This position will be on shift bases 7 days 40hrs
-
German Speaking Reservation Agent
1 day ago
Cross Border Talents Mosta, MaltaAre you a fluent German speaker with a passion for creating magical hospitality experiences? Join us as an On-Site German-Speaking Reservation Specialist on the picturesque island of Malta This role opens the door to an exciting opportunity where you'll be an integral part of our ...
-
German Speaking Travel Agent
1 day ago
Cross Border Talents Mosta, MaltaAre you fluent in German and enchanted by the world of travel? Embark on an exciting adventure as a German-Speaking Travel Agent on the captivating island of Malta This role invites you to join a dynamic team, offering a comprehensive relocation package, competitive salary, and i ...
-
German Speaking Reservatinos Agent in Malta
17 hours ago
Cross Border Talents Mosta, MaltaWe are seeking a motivated and customer-oriented individual to join our team as a German-speaking Reservations Agent in Malta. You will play a crucial role in ensuring a seamless and positive experience for our German-speaking customers. You will be responsible for addressing cus ...
-
Multilingual Worldwide MaltaAbout our client: · Our client is committed to values that lead to good work With our client, you will not only be part of something, but you will also add something Discover how you can make an impact, build yourself an exciting new career while working in a multinational envir ...
-
Multilingual Worldwide MaltaOur client is a dynamic start-up founded in 2020. Their headquarters are based in Baindt, closely located to the beautiful Lake Constance. Their goal: Creating an online gaming experience of the highest standards. They are always looking for innovative ways to make their customer ...
-
Multilingual Worldwide MaltaMeet the client: · Digital marketing agency, operating in 20+ countries spread out over 5 continents that develops and grows affiliate brands, specialising in the delivery of high-value traffic that is targeted for specific markets. They successfully create industry changing digi ...
-
Multilingual Worldwide MaltaGerman speaking Customer Support agents wanted to world-known iGaming client in Malta · You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. · We want you to excel in the following: · Help German speaking custom ...
-
Multilingual Worldwide MaltaOur client is looking for enthusiastic and motivated German-speaking Customer Support Agents to join their growing team Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you · Y ...
-
Multilingual Worldwide MaltaJob Summary: · As a Junior Sales Development Representative, you will play a critical role in our growth strategy. You will be responsible for reaching out to potential clients who have expressed interest in our gaming services but have not yet made a deposit. Your goal will be t ...
-
Real Estate Agent
9 hours ago
EasyRent Real Estate Central Malta Full timeEasyRent Real Estate in Malta is currently looking to recruit a Real Estate Agent (German Speaking) to join their team on a full-time basis. · Job Role: · EasyRent Real Estate is a rapidly growing real estate company that specializes in providing clients with an efficient and sea ...
Support Agent German Speaking - Valletta, Malta - HR4ALL
17 hours ago
Description
Eligible for all EU Citizen or work visa holders with relocation package
Interested? Send your CV to
Responsibilities
Requirements
Benefits
Interested? Send your CV to
