Assistant Housekeeping Manager - North of Malta - MALLARD CO LTD

    MALLARD CO LTD North of Malta

    1 month ago

    Default job background
    Full time

    The Qawra Palace Resort and SPA is a hospitality ownership managed by the Vella family, with the most welcoming management and staff who provide their customers with efficient and pleasant service.

    We seek to recruit an experienced and responsible individual to join our Housekeeping Team as an Assistant Housekeeping Manager.

    Main duties:

  • Provide support to the Housekeeper in all areas of a Housekeeping operation
  • Have an eye for detail and the ability to effectively deal with guests, other departments, and housekeeping staff
  • Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness
  • Maintain clear and efficient communication and coordination with the Front Office and other departments
  • Investigate concerns regarding housekeeping service and equipment, and take corrective action
  • Ensure all meeting room functions are properly set up according to the requests indicated on the meeting room/event function sheets
  • Assist in controlling expenses by the housekeeping department
  • Maintain high quality of housekeeping standards in the guest rooms, linens, laundry and public area
  • Select, staff, recruit, hire, and train qualified housekeeping candidates
  • Record data concerning work assignments, personnel actions, and time cards, and prepares periodic reports
  • Attends periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation
  • Orient and familiarize new personnel with hotel facilities and operating hours
  • Control all expenditures relating to Housekeeping
  • Oversee any guest communications from housekeeping

  • Minimum 2 years of housekeeping experience in a supervisory capacity
  • Ability to communicate fluently in English / Maltese
  • Proven experience in a 4-star hotel is considered an asset.
  • Experience within a similar role will be considered an asset
  • Teamwork-oriented with outstanding leadership abilities
  • Excellent communication and interpersonal skills

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