Jobs

    Technical Systems Specialist - Malta - Konnekt

    Konnekt
    Konnekt Malta

    2 days ago

    Konnekt background
    Full time
    Description

    Our client is looking for a Technical System Specialist. Join their dynamic Support Team to provide innovative ideas and work within a supportive team atmosphere.

    Key responsibilities:

  • Conduct thorough research to identify solutions for a variety of systems-related issues.
  • Manage and resolve customer concerns within specified SLA parameters, handling multiple issues concurrently.
  • Employ targeted questioning to understand the root cause of customer issues and provide timely solutions.
  • Enhance operational efficiency by implementing, monitoring, and improving processes, procedures, and activities in client environments.
  • Accurately document task timings and maintain comprehensive documentation for both internal and external projects and systems.

    Requirements
  • At least two to four years of experience within a systems oriented role
  • Knowledge of Microsoft 365, Cloud environments and Windows Servers
  • Understanding of Cisco Networking and Security
  • Exposure of Active Directory and Azure AD.
  • Proficient with VMware, Office 365 and TCP/IP conceptsEducation and Experience
  • Bachelor's in an IT related field. Benefits
  • Career Growth opportunities
  • Training and Certifications
  • Hybrid working


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