Danish Speaking Customer Experience Agent - St. Julian's, Malta
5 days ago
Job summary
We take the Customer Experience beyond just customer service We're on the lookout for friendly people-focused individuals to join our team If you're a great communicator who enjoys solving problems and making someone's day better we'd love to hear from you Every day brings something different; you'll quickly become an iGaming expert for our brands and products supporting our players across calls live chat email From helping with account queries to guiding payment processes your role will be all about delivering excellent service in every interaction Location St Julian's Malta You're a great match for this role if you Speak and write fluently in Danish English Enjoy multitasking have strong problem-solving skills Are comfortable working shifts including some nights Have an interest in using AI tools to boost efficiency Have previous customer service experience that's a bonus What You'll Be Doing Support customers via calls live chat email Handle more complex issues from start to resolution Approve withdrawals process KYC documentation Carry out security checks to keep our players business safe Willingness to take on relevant ad hoc tasks as needed Learn Grow with Us Through ComeOn Academy get access ongoing training personal development opportunities support help grow career within company What In It for You Competitive salary bonus scheme Hybrid working model flexibility between home office One-time bonus help set up home workspace truly hybrid Work remotely up days per year anywhere world Private health insurance flexible wellbeing allowance initiatives support wellbeing Complimentary breakfast lunch select days great events happening throughout week Fun quarterly team events social gatherings A Bit About ComeOn Group We global iGaming business portfolio exciting casino sportsbook brands various international markets Commited create safe innovative fun experiences players Proud diverse team equal opportunity employer All applications considered fairly respect Want know us visit website any of social media channels culture LinkedIn Instagram Facebook Glassdoor
Job description
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