German Speaking Back Office Representative - Qormi, Southern Region, Malta
19 hours ago
Job description
Are you fluent in German and ready to be the backbone of our E-commerce operations? Join us as a German-Speaking Back Office Representative in the enchanting locale of Malta, where history meets innovation. In this hybrid role (2 days on-site, 3 days remotely), you'll play a crucial part in our E-commerce success story. No prior experience is necessary, and with our comprehensive relocation package covering flight tickets and accommodation, competitive salary, and health/life insurance benefits, this is your ticket to a rewarding career journey.
About Us: We are at the forefront of E-commerce innovation, committed to providing exceptional customer support and shaping the online shopping experience. Join our diverse and dynamic team in Malta, where your role as a Back Office Representative will contribute to the seamless functioning of our E-commerce operations.
Position Overview: As a German-Speaking Back Office Representative, you'll be the behind-the-scenes hero, handling customer support duties and ensuring the smooth flow of our E-commerce processes. This hybrid role offers you the flexibility to work on-site in Malta for 2 days and remotely for 3 days, providing the perfect balance of collaboration and autonomy.
Key Responsibilities:
- Customer Support Excellence: Provide top-notch support to German-speaking customers, addressing inquiries, resolving issues, and ensuring a positive E-commerce experience.
- Order Processing: Manage order-related tasks, ensuring accuracy and efficiency in processing customer transactions.
- Data Management: Handle back-office tasks, including data entry, record keeping, and maintaining accurate customer information.
- Communication Mastery: Utilize your German language skills to communicate effectively with customers and internal teams, fostering strong relationships.
- Hybrid Collaboration: Embrace the hybrid work model, enjoying the benefits of on-site collaboration in Malta and the flexibility of remote work.
Qualifications:
- Fluent in German (both written and spoken).
- Strong communication and organizational skills.
- Customer-focused with a positive and adaptable attitude.
- Eagerness to learn and thrive in a dynamic E-commerce environment.
- No prior experience necessary comprehensive training provided.
Perks:
- Relocation Package: Immerse yourself in Malta with our relocation package, covering flight tickets and accommodation for a smooth transition.
- Hybrid Work Model: Enjoy the best of both worlds with 2 days on-site in Malta and 3 days working remotely, providing a balanced work-life experience.
- Competitive Salary: Recognizing your crucial role in shaping our E-commerce success story.
- Health and Life Insurance: Comprehensive coverage to ensure your well-being, reflecting our commitment to your health.
Why Join Us:
- E-commerce Innovation: Be part of a team driving innovation in the dynamic E-commerce industry.
- Cultural Immersion: Immerse yourself in the rich history and culture of Malta while contributing to a diverse and dynamic team.
- Career Growth: Opportunities for professional development within the E-commerce domain, with ongoing training and support.
Ready to be the backbone of our E-commerce operations in Malta? We're excited to welcome you Submit your application, including your resume
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