Syed Faizan Ali

As an aspiring hospitality professional, working as a Front Office Attendant. I believe that I am a skilled communicator, active listener, and possess unparalleled work-ethic, three keys that will grant me success in the industry. Having had to overcome countless obstacles, my mental fortitude has been greatly strengthened through greater self-confidence, discipline, and tenacity in my everyday life. I am certain that my strong personal character, determination and industriousness, and dedications to the highest standard in the hospitality industry would make me a leading asset in the business.

Key Deliverables:
Checked VVIP guest check-ins and checkouts
Responded to guest complaints in a professional and in a courteous manner 
Managed guest phone calls and front desk operations 
Received good trip advisor comments and feedback from the guests
Received my name on trip advisor and multiple times on guest's electronic comment card
Up-selling hotel products such as hotel rooms and hotel cars 
Cross up-selling of spa, Saloon & Restaurants

1- Bachelor in commerce 2015-2018
2- Hotel management and catering technology 2018-2021
3-Maters in business administration 2023