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Stephen Alex

Stephen Alex

Windows System Administrator || IAM Operations

Technology / Internet

Balzan, Ħal Balzan
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About Stephen Alex:

My skills are well revealed in IT Hardware, networks, Datacenter infrastructure, Esxi, VMware - installation, Configuration and Management, Management of users in AD and Azure AD, Azure AD Sync, MFA Management, Microsoft 365, Teams, Outlook, Controlling access to OneDrive and Sharepoint, all versions of Microsoft Operating Systems (WIn7/8/10/11) and servers, Mac Operating System, Remote support, and OS deployment and patching using SCCM, WSUS, PXE, Operating system imaging, Commissioning and Decommissioning of Microsoft servers, Server redeployment using vCenter from one Location to another, FTP Support and account administration, Live support using Teams, Dameware, Teamviewer, Google Remote, and all versions of Microsoft remote desktop, Ticket Management systems for Help desk support like Spiceworks and ServiceNow (ASPEN), VoIP (Cisco & Avaya) and Teams telephone, HPE/Hitachi/Dell Case handling and SPP Patching, etc. I am also a trainer. I am conversant with Citrix and VMware Virtual Desktop solutions. I train clients periodically in line with the company's policy on proper workstations handling, software updates, and other ITIL standards.

Language - English (Fluent)

Experience

• Esxi, VMware (VM deployment and management from cloud portal).
• Management of users in AD and Azure AD.
• Azure AD Sync. 
• MFA Management.
• Microsoft 365, Teams, Outlook, Controlling access to OneDrive and SharePoint.
• all versions of Windows Servers. 
• SPP patching.
• Windows OS and Software Patching using SCCM, WSUS. 
• SCOM Alert Management.
• Operating system imaging.
• Microsoft Server Commissioning and Decommissioning.
• Server redeployment using vCenter from one Location to another. 
• FTP account Creation, Troubleshooting and Support via FileZilla. 
• Live support using Teams. 
• all versions of Microsoft remote desktop. 
• Ticket Management systems for IT Support support like ServiceNow (ASPEN).
• VoIP (Teams telephone). 
• HPE/Hitachi/Dell Case handling and SPP Patching and upload of ILO log files, etc. 
• Conversant with Citrix Virtual Desktop solutions.
• IT Datacenter Infrastructure Outage Report and Management.

Education

Koenig Solutions New Delhi, India
VMware 
Install, Manage & Config.

March 2017

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