Paula Andrea Murillo C

I stand out for the passion that I deliver to perform my tasks, being a fundamental part of it responsibly. My autonomy is fundamental; however, I share the idea of working in a team to help my colleagues in order to achieve the proposed objectives, something equally fundamental. The passion that I dedicate to my work I also give to my personal development, so I am constantly looking for new challenges, which I take advantage of every day to improve my skills and be able to better perform my duties and develop as a person. 
Throughout my personal and professional life, I have had to face different problems which I have solved. Consequently, I have developed qualities that allow me to perform adequately regardless of the environment. This is how I can ensure that the satisfaction of the clients and the fulfillment of the objectives is always at the maximum possible.

1-Customer service representative
Atento Colombia S.A.S [ 01/02/2022 – 14/09/2022 ]

•Maintained up to date knowledge of products and services.
•Handled customer calls and responded to queries about services, product malfunctions, promotions, and
billing.
•Worked to address all customer concerns in a timely and effective manner.
•Handled large volume of calls on a day-to-day basis with a sense of calm and good work ethic.
•Developed successful tactics to sell products and services to customers.
•Worked to understand the needs of each customer.
•Fashion salesperson

2-Lili Pink S.A.S [ 01/05/2021 – 31/01/2022 ]

•Stays up to date on all domestic and international fashion trends
•Proficient with point of sale software
•Excellent communication skills
•Reliable employee
•Willing to work any shift and any day
•Always learns customer service policies
•Versatile in the number of stations that can be covered in the store
•Supermarket shop worker

Varner Company [ 02/08/2020 – 25/04/2021 ]

•Takes a supervisory role on a day-to-day basis, in a fast-paced retail environment
•Supports Store Manager with recruitment and providing on-the-job training
•Creates a welcoming environment and provides excellent customer service including learning about
products
•Ordered and managed stock; stocked shelves
•Served and assisted customers on checkouts
•Answered the phone and helped with queries/complaints, remaining professional at all times
Helped train new members of staff

-Flight Attendant
Corporacion Educativa Indoamericana [ 05/02/2020 – 14/02/2022 ]
Address: Cl. 39 #14-62, Bogotá, Cundinamarca, Colombia, (Colombia)

-Secundary School
Prado Veraniego I.E.D [ 10/01/2014 – 30/11/2019 ]
Address: Cra 46 #65 130, Bogotá, Colombia,