Md Kamran Khan

A highly experienced Housekeeping Supervisor, who can
demonstrate exceptional attention to detail, speed and accuracy in
anything I do. Overall I have worked in the hospitality industry for 7
years, and from which I have learned how to accurately anticipate guest
as well as operational needs. I have all the skills that you are looking for
in a candidate, and as a true all-rounder I am able to work cohesively with
colleagues as part of a team. I have the required level of enthusiasm and
energy needed to create a sense of urgency in important matters and
possesses those rare positive leadership characteristics which can inspire
junior staff and other department teams. You can be rest assured that I
will bring an assortment of knowledge and skills to every area of your
business. At this precise moment in time I would very much like to join a
company like yours that has a reputation for exceptional service.

24/01/2022 – CURRENT Dubai, United Arab Emirates 
HOUSEKEEPING SUPERVISOR THE ST. REGIS DUBAI THE PALM 
1. Assigned housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of
cleanliness are met.
2. Achieved guest satisfaction by 100% by employing round-the-clock cleaning services for guests
arriving during nocturnal hours.
3. Developed and implemented core housekeeping policies and procedures that are still being followed
by the hotel.
4. Enforced strict housekeeping policies and schedules which decreased absenteeism by 10%.
5. Processed new cleaning and team strategies, reducing necessary workforce hours by 15 hours per
week
6. Incorporated Housekeeping and engineering teams and tasks to avoid delays and complain from
guests.
7. Scheduling staff shifts and organizing replacements as required.
8. Investigating and addressing complaints regarding poor housekeeping service.
9. Providing training to the housekeeping staff.
10. Regularly taking inventory of cleaning supplies and ordering stock as needed.
11. Issuing cleaning supplies and equipment to housekeeping staff as needed.
12. Performing various cleaning duties in instances of staff shortages.
13. Perform routine inspections of all check out rooms and spot checks of all occupied rooms
14. Report and follow up on any maintenance defects or other issues
15. Inspect, routinely, service areas, store rooms and corridors
16. Schedule and supervise deep cleaning and any other projects
17. Manage and train Room Attendants and other Team Members to ensure their performance is to the
standards required
18. Provide excellent Guest service, including VIP and other special requirements
19. Advance level knowledge in Microsoft Office and other hotel PMS system.
20. Able to do all housekeeping rosters, payroll and other housekeeping related documentation (i.e.,
Inventories for machinery, Chemicals, snag list, training calenders, deep cleaning schedules etc.)

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